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Level 1 · Think and Work with AI

Practical AI for Managers and Supervisors

Use AI as a thinking partner to analyse situations, make better decisions and turn ideas into proposals, presentations and clear action plans.

One dayPublic courseAlso available in houseBeginner friendly
No coding required Guided hands on practice Real management situations HRD Corp Claimable
TMA PRACTICAL AI PATHWAY

This Level 1 programme uses ChatGPT Work as the main working environment. Chat supports discussion and refinement.

View the complete pathway ›
Trainer leading an earlier TMA practical AI class with ChatGPT displayed on screen
EARLIER TMA PRACTICAL AI TRAININGWorkplace AI taught through guided practice.

AI AS A THINKING PARTNER

Better thinking before faster output.

The programme begins with the manager's work, not the tool. Participants use AI to organise information, explore different perspectives, identify risks and turn decisions into clear communication.

01Situation

Clarify the issue and relevant context.

02Analyse

Organise information and compare options.

03Decide

Test assumptions and identify practical next steps.

04Communicate

Prepare proposals, presentations and clear messages.

05Act

Turn the decision into an action and follow up plan.

WHAT PARTICIPANTS WILL DO

Practical AI skills for daily management work.

Each activity connects AI use with a realistic responsibility managers and supervisors already handle.

01

Ask Better Questions

Use structured prompts to explore situations, uncover missing information and challenge assumptions.

02

Analyse Situations

Organise information, compare options and make decisions with greater clarity.

03

Build a Thinking Partner

Create a personalised AI assistant to support analysis, planning and decision making.

04

Build an Output Assistant

Create a second assistant that turns management thinking into professional workplace outputs.

05

Create Proposals and Presentations

Develop key messages, slide structure, speaker notes and practical recommendations.

06

Prepare Communication and Action Plans

Turn decisions into emails, staff updates, action lists and follow up plans.

PROGRAMME OUTPUT

Build two assistants you can continue using.

Participants do not leave with a list of prompts. They build two guided assistants around the way managers think, decide and communicate.

ASSISTANT 01THINK

AI Management Thinking Partner

  • Clarify the management situation
  • Explore options and perspectives
  • Challenge assumptions
  • Identify risks and trade offs
  • Prepare a clearer decision
ASSISTANT 02CREATE

AI Management Output Assistant

  • Prepare a professional proposal
  • Structure presentation slides
  • Draft emails and staff updates
  • Create an action plan
  • Organise follow up communication
Benjamin Felix Chan, TMA founder and lead AI trainer

FOUNDER AND LEAD AI TRAINER

Benjamin Felix Chan

Benjamin brings regional management, project leadership and team leadership experience across China and Malaysia into practical AI training. Through TMA AI programmes, workshops and webinars, he has reached more than 300 participants and focuses on helping managers apply AI to real decisions, communication and workplace outputs.

Personal industry appointment: Head of Bureau for Global AI Engagement and Partnership, Sabah AI Association.

Regional management and project leadership backgroundHRD Corp TTT CertifiedAI Automation Train the Trainer certificationMore than 300 AI participants reached

FROM AN EARLIER TMA PRACTICAL AI PROGRAMME

A practical outcome that carries into daily work.

Trainer demonstrating an AI assistant during an earlier TMA practical AI programme
“After the course, I can create my own AI assistant for each work task in a more organised way, with better quality outcomes and higher efficiency.”
Ho YengPractical AI Programme Participant

WHAT PARTICIPANTS COULD APPLY AFTER TRAINING

“Creating modules and paperwork.”
SupardiPractical AI Programme Participant
“Preparing reports.”
Yi ChenPractical AI Programme Participant
“Drafting letters and emails.”
SampipitaPractical AI Programme Participant

WHO SHOULD ATTEND?

For people responsible for decisions, teams and results.

Managers and Assistant ManagersSupervisors and Team LeadersDepartment Heads and Unit HeadsExecutives with ResponsibilitiesBusiness Owners and Professionals

ONE DAY LEARNING JOURNEY

Learn, practise, build and apply.

01

Understand

Learn how AI can support management thinking without replacing human judgement.

02

Practise

Work through a shared management situation using guided techniques.

03

Build

Create two practical AI assistants with trainer guidance.

04

Apply

Produce management outputs that can be adapted for real work.

PUBLIC PROGRAMME DETAILS

Upcoming dates in Kota Kinabalu.

A one day, face-to-face practical AI programme for managers and supervisors. One month of ChatGPT Plus is included.

Fri
Fri
Wed
Tue

REGISTRATION IS OPEN

Choose your date and register.

Complete the registration form, or view all current public programme dates.

IN HOUSE TRAINING

Develop practical AI capability across your management team.

Deliver the established programme or adapt the shared case and examples where useful.