Level 3 · Automate Workflows with AI
Build practical automated workflows for real workplace tasks using n8n, AI and familiar workplace tools.
This is a Level 3 programme. Participants may enter here directly when it matches their experience and intended outcome.
View the complete pathway ›FROM REPEATED WORK TO A CONNECTED WORKFLOW
Many workplace processes repeat the same steps. Information is collected, copied, checked, updated and sent to the next person. This programme shows participants how to connect those steps into one practical workflow.
WHAT IS N8N?
n8n is a visual workflow automation platform. It allows workplace tools and AI models to exchange information and complete a process automatically.
Participants can see each step, understand how information moves and decide what should happen next.
SEE A REAL N8N WORKFLOW RUN
MORE THAN SIMPLE AUTOMATION
Normal automation follows fixed instructions. AI can help the workflow understand information, analyse documents, prepare responses and generate useful outputs. n8n connects these capabilities with the tools already used at work.
WHAT PARTICIPANTS WILL BUILD
Use company information, documents or frequently asked questions to create an assistant for internal reference and support.
Capture online submissions and update Google Sheets automatically without repeated manual entry.
Start a workflow from an incoming email, extract important information and send it to the correct next step.
Use AI to read documents, identify important details and prepare organised information for further action.
Connect multiple steps into a working workflow that receives information, uses AI and produces a practical output.
HOW PARTICIPANTS LEARN
Understand how AI and connected workflow steps work together.
Break a repeated workplace task into clear steps.
Create a working workflow through guided exercises.
Adapt the workflow to a realistic workplace use case.
Demonstrate the workflow and explain how it supports the process.
NO CODING BACKGROUND REQUIRED FOR THIS PROGRAMME
FOUNDER AND LEAD AI AUTOMATION TRAINER
Benjamin develops and tests practical workflows using n8n, AI and familiar workplace tools before translating them into guided exercises. Through TMA AI programmes, workshops and webinars, he has reached more than 300 participants and focuses on helping non technical teams understand, build and apply useful workplace automation.
Personal industry appointment: Head of Bureau for Global AI Engagement and Partnership, Sabah AI Association.
PARTICIPANT FEEDBACK
“The training opened my eyes to the potential of automating our administrative work processes. I went from knowing very little to understanding what it is all about.”
“Everything was very hands on. We learned how to operate n8n during the training and could solve problems on the spot.”
“As a first timer, the programme gave me useful exposure to AI automation. The practical learning made it very fruitful.”
PUBLIC PROGRAMME DETAILS
A two day, face-to-face programme with English and Bahasa Malaysia or Chinese intakes.
